quiz-1 - Quiz 1 of Management Name: _ Student ID: _ TQM....

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Quiz 1 of Management Name: _________________ Student ID: ___________________ 1. The process of creating new products that customers want to purchase is called: A) increasing responsiveness. B) TQM. C)increasing quality. D) increasing innovation. E)restructuring. 2. A manager who trains and mentors subordinates to assist them to achieve their full potential within the organization is acting primarily within which function? A) Organizing B) Leading C)Demonstrating D) Controlling E) Planning 3. According to Mintzberg, the thousands of specific tasks managers need to perform fall into three roles. Which of the following is NOT one of these roles? A) decision making B) interpersonal C) informational D) organizational E)all of the above were identified by Mintzberg 4. Advances in informational technologies have affected the tasks and functions of ________ managers. A) top B)middle. C) first-layer D) all of the above 5. The top managers of an organization must devote more time to ________________ than lower level managers do. A) planning and organizing B) leading C)controlling D) vision E) motivation 6. The outcome of planning is _________ , a cluster of decisions concerning what
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This note was uploaded on 02/12/2012 for the course ECON 101 taught by Professor Abrams during the Spring '11 term at Adams State University.

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quiz-1 - Quiz 1 of Management Name: _ Student ID: _ TQM....

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