qqqqq.doc - Task 01 Organisational review and Environmental...

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Task 01: Organisational review and Environmental analysis (Case Study and Written Report) Objective of report: Review organisations vision and mission by reviewing case study and describe organisation planning process by providing inputs wherever possible. Scope of report: Vision and mission of organisation, current approaches to obtain the objectives of organisation and organisational values. Existing Vision and Mission Vision Statement “To provide customer best café going experience” Mission Statement “To open additional café in NSW and Queensland and to become national brand and be recognised as integral part of hospitality industry”. Current Approaches Engaging customer and customer research Developing and improving product and services Revised vision and mission Vision “To be more innovative and find new ways to increase efficiency of processes and effectiveness of customer solutions” Mission “To embrace strategic alliance and seek out new partnerships” Organisational values According to Network (2012), the value of organisation considered as important part of the organisation. To implement the strategic planning organisation need to know the value of the customers as well as the employee of the organisation. There are so many approaches have with MacVille to make the profit in an effective manner. MacVille need to identify those sectors which impact on the value of the organisation. The aim of MacVille is to making the

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