bus610 wk4 paper

bus610 wk4 paper - Team Building BUS 610 Gary Gentry August...

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Team Building BUS 610 Gary Gentry August 1, 2011 Bridget Hall
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Conflict in the work environment is inevitable. When two or more people have to work together and combine ideas, the doorway of conflict is ever open. The goal is to learn how to use conflict as a tool that can benefit the whole, rather than destroy it and the idea of concern. A team must have a common goal of success. There are strategies which have proven to be beneficial tools when resolving these destructive conflicts. This is when decision-making comes into play. We, as humans, are all different in how we perceive the world, conflicts will, at some level, always be part of life. How those conflicts are resolved, however, is a choice? We can enter into battles, defending our position, pushing our “truth,” and, when all else fails, hire our gladiators to battle for us. In the end, the costs may take their toll on us. Or we can approach conflict as a problem looking for a solution. We can take an approach much different than the culturally accepted one, with results that leave us intact. As managers, we must go through a process of decision making. to gain a better understanding of how managers can make better decisions, we must “indentify and choose solutions that lead to a desired end result” (Kinicki & Kreitner, 2009). Team building exercises are useful tools for improving relationships but programs have to
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bus610 wk4 paper - Team Building BUS 610 Gary Gentry August...

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