Management Paper - Management Paper Michael Altamirano...

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Management Paper Michael Altamirano Leadership and Organizational Behavior Keller Graduate School of Management DeVry University
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Abstract The importance of building high performance public and private originations is stressed. Human capital and the development of organizational capabilities and core competencies are fundamental to creating high performance organization in today’s highly competitive environment. In order to develop high performance organizations many of the traditional bureaucratic approaches to management need to be discarded and replace by approaches which move information, knowledge, power, and rewards to employees.
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Michael Altamirano DeVry University Management Problem If organizations need evidence that it is time for them to create a new approach to organizing and managing their businesses, they need only look around them to see how the business environment has changed and how many previously successful organizations are failing. Simply stated, the level of competition today requires high levels and continuous improvement of organizational performance in four critical areas: - The quality of goods and services - The cost of producing goods and services - The speed with which products and services are brought to market - Innovation in the development of new products and services In the past, companies had some slack in one or more of these four performance areas. If an organization could get a product out quickly, customers would pay more for it and would tolerate defects. Or, if the price was low enough, customers would accept poor quality, some slowness in delivery or service, or both. Today, however, there is little tolerance for substandard performance in any area. Customers want value, and that means speed, cost, quality, and innovation. Even more significantly, they do not have to tolerate shortfalls in performance; they can readily turn to alternative sources that offer faster, cheaper, better, more innovative products and services. To avoid losing out in this new competitive world that asks companies to simultaneously improve quality, lower costs, bring new products to market faster, and be innovative,
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organizations must respond by dramatically improving performance. And they must achieve that improvement in a business environment that is rapidly changing. Governments also need to be more effective in order to avoid losing out. First they face increased demands for services from their citizens. Further, businesses increasingly need effective government support in order to be effective. Poor performance by government agencies harm not just citizens, it makes it difficult for businesses to compete globally. Arroyo Optics fails to deliver to customers, investor, and its employees. The organization structure in the company is poorly put together and management is out of touch with employees. Employees have no room to innovate and bring creative ideas to the table. Management believes
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Management Paper - Management Paper Michael Altamirano...

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