Ch01_Summary - CHAPTER SUMMARY CHAPTER 1 Who Are Managers...

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CHAPTER SUMMARY – CHAPTER 1 Who Are Managers? Explain how managers differ from non-managerial employees. Describe how to classify managers in organizations. Managers coordinate and oversee the work of other people so that organizational goals can be accomplished. Non-managerial employees work directly on a job or task and have no one reporting to them. In traditionally-structured organizations, managers can be first-line, middle, or top. (See Exhibit 1-1.) In other more loosely configured organizations, the managers may not be as readily identifiable. But someone must fulfill that role of coordinating and overseeing the work of others. What Is Management? Define management. Explain why efficiency and effectiveness are important to management. Management involves coordinating and overseeing the efficient and effective completion of others’ work activities. Efficiency means doing things right; effectiveness means doing the right things. (See Exhibit 1-2.) What Do Managers Do? Describe the four functions of management.
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Ch01_Summary - CHAPTER SUMMARY CHAPTER 1 Who Are Managers...

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