Ch12_Keyterms - KEY TERMS CHAPTER 12 high-performance work...

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KEY TERMS – CHAPTER 12 high-performance work Work practices that lead to both high individual and practices and high organizational performance. human resource management Activities necessary for staffing the organization process and sustaining high employee performance. labor union An organization that represents workers and seeks to protect their interests through collective bargaining. affirmative action Programs that enhance the organizational status of members of protected groups. human resource planning Ensuring that the organization has the right number and kinds of capable people in the right places and at the right times. job analysis An assessment that defines jobs and the behaviors necessary to perform them. job description A written statement that describes a job. job specification A statement of the minimum qualifications that a person must possess to perform a given job successfully. recruitment
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This note was uploaded on 02/14/2012 for the course FINANCE & 101 taught by Professor Mrhoang during the Spring '11 term at Shanghai Normal University.

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Ch12_Keyterms - KEY TERMS CHAPTER 12 high-performance work...

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