Ch12_Summary - CHAPTER SUMMARY CHAPTER 12 Who Are Managers?...

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CHAPTER SUMMARY – CHAPTER 12 Who Are Managers? Explain how an organization’s human resources can be a significant source of competitive advantage. List the eight activities necessary for staffing the organization and sustaining high employee performance. Discuss the environmental factors that most directly affect the HRM process. Various studies have concluded that an organization’s human resources can be a significant source of competitive advantage, but achieving competitive success through people requires a fundamental change in the work relationship. It involves working with and through people and seeing them as partners. It also involves high-performance work practices. (See Exhibit 12-1.) The eight activities in the HRM process include human resource planning, recruitment/decruitment, selection, orientation, training, performance management, compensation and benefits, and career development. (See Exhibit 12-2.) The external factors that directly affect the HR process include employee labor unions, governmental laws and regulations, and demographic trends. Human Resource Planning; Recruitment/Decruitment; Selection; Orientation; Training Contrast job analysis, job description, and job specification. Discuss the major sources of potential job candidates.
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Ch12_Summary - CHAPTER SUMMARY CHAPTER 12 Who Are Managers?...

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