chapter 2 ko hoc - 1. Explain how the work of Fredrick...

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1. Explain how the work of Fredrick Taylor and Frank and Lillian Gilbreth improved worker efficiency Fredrick Taylor developed scientific management and improved efficiency by urging employers put the right person on the job with the correct tools and equipment, have the worker follow precise instructions, and motivate workers with an economic incentive. Frank and Lillian Gilbreth studied the motions involved in work and improved work efficiency by attempting to eliminate inefficient and unnecessary hand-and-body motions. 2. Identify and define Fayol's 14 principles of management. Division of work: specialization increases output by making employees more efficient. Authority: managers must be able to give orders and authority gives them this right. Discipline: employees must obey and respect the rules that govern the organization. Unity of command: every employee should receive orders from only one superior. Unity of direction: the organization should have a single plan of action to guide managers and
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This note was uploaded on 02/14/2012 for the course FINANCE & 101 taught by Professor Mrhoang during the Spring '11 term at Shanghai Normal University.

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