MIS10E_testbank_CH12

MIS10E_testbank_CH12 - Chapter 12 Enhancing Decision Making...

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Chapter 12 Enhancing Decision Making True-False Questions 1. Unstructured decisions are novel and nonroutine, and there is no well-understood or agreed- on procedure for making them. Answer: True Difficulty: Easy Reference: p. 474 2. A structured decision can be made by following a well-defined set of procedures. No “feel” or intuition is necessary. Answer: True Difficulty: Easy Reference: p. 474 3. Unstructured decision making is most prevalent at lower organizational levels. Answer: False Difficulty: Easy Reference: p. 475 4. Middle management tends to face more structured decision scenarios, and rarely include unstructured components. Answer: False Difficulty: Easy Reference: p. 475 5. Rank-and-file employees tend to make more structured decisions. Answer: True Difficulty: Easy Reference: p. 475 6. The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization. Answer: True Difficulty: Easy Reference: p. 476 7. The implementation phase of Simon’s decision making model includes choosing among solution alternatives. Answer: False Difficulty: Medium Reference: p. 476 8. The first stage in Simon's decision-making process model is the design stage. Answer: False Difficulty: Easy Reference: p. 476 9. The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others. Answer: True Difficulty: Medium Reference: p. 477 193
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10. MIS typically produce fixed, regularly scheduled reports based on data extracted and summarized from the firm’s underlying transaction processing systems. Answer: True Difficulty: Easy Reference: p. 480 11. DSS primarily address structured problems. Answer: False Difficulty: Easy Reference: p. 480 12. The earliest DSS were data-driven. Answer: False Difficulty: Medium Reference: p. 480 13. What-if analysis works forward from known or assumed conditions. Answer: True Difficulty: Easy Reference: p. 482 14. Backward sensitivity analysis software is used for goal seeking. Answer: True Difficulty: Easy Reference: p. 482 15. Data visualization technologies help distill large amounts of information into easily read lists of text. Answer: False Difficulty: Easy Reference: p. 490 16. A geographic information system is a decision support system designed specifically to work with spatial information. Answer: True Difficulty: Easy Reference: p. 490 17. DSS are a special category of GIS. Answer: False Difficulty: Easy Reference: p. 490 18. With an environmental scanning facility, ESS are able to detect signals of problems in the organizational environment that indicate strategic threats and opportunities Answer: True Difficulty: Easy Reference: p. 494 19. Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS. Answer: False Difficulty: Hard Reference: p. 496 20. During a GDSS electronic meeting, the attendees control the use of GDSS tools.
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This note was uploaded on 02/14/2012 for the course MIS 213 taught by Professor Shymic during the Spring '11 term at Emporia.

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MIS10E_testbank_CH12 - Chapter 12 Enhancing Decision Making...

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