sample-adjustment-letter_colorado-state-university

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Sample Adjustment Letter #1 __________Better Widget Makers, Inc.__________ 5555 Widget Avenue Silver City, CO 80456 February 20, 2004 Mr. Jim Dandy, Jr. General Manager Dandy Manufacturing, Inc. 2525 E. 34 th Street Greeley, CO 80631 Dear Mr. Dandy: Please accept my apology for the incorrect shipment of Widgets and the delay in reshipping the order. It was our mistake. The 300 Deluxe Yellow Widgets (Ref. # XT111) that you originally ordered were shipped out freight free today.
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Unformatted text preview: You should receive them tomorrow via UPS overnight Red Label delivery. We value your business and trust that you will find this action satisfactory. In addition, as there is no excuse for the delay and inconvenience, I have instructed our accounting department to credit your account in the amount of $136.80. This reflects the 10% discount routinely applied to orders larger than $2,500.00. Sincerely, Frank Thompson Customer Service Representative...
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