Unformatted text preview: You should receive them tomorrow via UPS overnight Red Label delivery. We value your business and trust that you will find this action satisfactory. In addition, as there is no excuse for the delay and inconvenience, I have instructed our accounting department to credit your account in the amount of $136.80. This reflects the 10% discount routinely applied to orders larger than $2,500.00. Sincerely, Frank Thompson Customer Service Representative...
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- Fall '08
- Shipping, Mr. Jim Dandy, Dear Mr. Dandy, General Manager Dandy