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2.1 How to improve interpersonal Communications

2.1 How to improve interpersonal Communications - How to...

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How to improve interpersonal Communications
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Send Clear Messages Use words carefully Use repetition Use appropriate timing Source: Reece & Brandt, 2003, Human Relations- Principles and Practices, 5th Edition, Houghton Mifflin
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Develop Listening Skills Most of us are born with the ability to hear, but we have to learn how to listen Source: Reece & Brandt, 2003, Human Relations- Principles and Practices, 5th Edition, Houghton Mifflin
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Source: Reece & Brandt, 2003, Human Relations- Principles and Practices, 5th Edition, Houghton Mifflin
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Active listening Good listening is fueled by curiosity Requires an intense involvement as you can concentrate on what you are hearing, exhibit your listening attitude through your body language You have the opportunity to Gain stronger relationship Learn new information Make fewer mistakes Source: Reece & Brandt, 2003, Human Relations- Principles and Practices, 5th Edition, Houghton Mifflin
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Critical Listening
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