ch9 - CHAPTER 9 Define organizing-the deployment of...

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CHAPTER 9 Define organizing -the deployment of organizational resources to achieve strategic goals. Define organization structure- the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated. Who reports to whom. Know what an organization chart is-the visual representation of an organization’s structure. Know what is meant by work specialization- the degree to which organizational tasks are subdivided into individual jobs; also called division of labor. You should be able to define chain of command and know what is meant by unity . Chain of command- an unbroken line of authority that links all individuals in the organization and specifies who reports to whom. Unity of command- each employee is held accountable to only one supervisor Know the difference between authority, responsibility, accountability, and delegation . Authority- the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes. Responsibility- the duty to perform the task or activity an employee has been assigned Accountability- the fact that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. Delegation- the process managers use to transfer authority and responsibility to positions below them in the hierarchy. Know the difference between line and staff authority . Line authority- a form of authority in which individuals in management positions have the formal power to direct and control immediate subordinates Staff authority- a form of authority granted to staff specialists in their area of expertise. What is the span of management and how large should it ideally be? Span of management-the number of employees reporting to a supervisor is called the span of control. It should be no larger than 7 people. The number is increasing. What is the difference between a tall and flat structure? Tall structure- a management structure characterized by an overall narrow span of management and a relatively large number of hierarchical levels. Flat structure- a management structure characterized by an overall broad span of control and relatively few hierarchical levels. Learning organizations are flat structures. What is formalization and why is it important?
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ch9 - CHAPTER 9 Define organizing-the deployment of...

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