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Unformatted text preview: Exam 4 Study Guide Chapter 12 • Team- is a collection of people who regularly interact to pursue common goals • Teamwork- is the process of people actively working together to accomplish common goals • Synergy- is the creation of a whole greater than the sum of its individual parts • Social loafing- is the tendency of some people to avoid responsibility by free riding in groups • Formal group- is officially recognized and supported by the organization • Informal group- is unofficial and emerges from relationships and shared interests among members • Committee- is designated to work on a special task on a continuing basis • Project tem or task force- is convened for a specific purpose and disbands when its task is completed • Cross functional team- operates with members who come from different functional units of an organization • Virtual team- work together and solve problems through computer based interactions • Self managing work team- have the authority to make decisions about how they share and complete their work • Team building- is a sequence of activities to analyze a team and make changes to improve its performance • Effective team- achieves high levels of performance, membership satisfaction, and future viability • Group process- is the way members work together to accomplish tasks • 5 stages of life cycle of team o Forming, storming, norming, performing, adjourning • Norm- is a behavior, rule, or standard expected to be followed by members • Cohesiveness- is the degree to which members are attracted to and motivated to remain a part of the team • Task activity- is an action taken by a team member that directly contributes to the groups performance purpose • Maintenance activity- is an action taken by a team member that supports the emotional life of the group • Distributed leadership- is when all members of a team contribute helpful task and maintenance behaviors • Disruptive activities- are self serving behaviors that interfere with team effectiveness • Decentralized communication network- allows all members to communicate directly with one another • Centralized communication network- communication only flows between...
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This note was uploaded on 02/15/2012 for the course MGTOP 301 taught by Professor Bryan during the Fall '07 term at Washington State University .
- Fall '07