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_chapter 12- small group communication

_chapter 12- small group communication - Chapter 12 Small...

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Chapter 12: Small Group Communication meetings useful if there is a reason for the meeting preparation ahead of time day's notice for participants agenda distributed ahead of time encourage everyone to contribute keep a clock in the room and have start and end on time problem solving/task oriented groups: a group that is primarily intended to solve problems and make decisions I. Types of Small Groups basic social units that we belong to that form social identity when a person realizes that the are part of a group casual/social groups: primary groups that solve problems together learning or education groups: to teach or learn something about a given subject work groups: gave specific goals to achieve usually in the context of a job self-directed work team: a group of employees who have day to day responsibility for managing themselves and the work they do with a minimum of direct supervision; work well b/c those closest to the work know best how to perform and improve their jobs most employees want to feel that they “own” their own jobs and are making meaningful contributions to the effectiveness of their organizations teams provide possibilities for empowerment that are not available to individual employees II. Group Dynamics A. Conformity Pressure conformity pressure affect our behavior private acceptance: a true measure of a person's level of commitment to an idea; likely to occur when: individual greatly values membership in the group opinion is unanimously against him or her the issue in question is ambiguous to begin with group is under pressure to achieve an important goal public compliance: forcing a person to go along with the group. This may be quite different from his or her private acceptance; usually occurs when the person is more submissive or dependent high in the need for social approval and low in the need to be outstanding more often female than male lack self confidence studies between these two are between whether people change their thinking as a result of hearing opinions different from their own or whether they say they agree with the group when
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in fact they disagree B. Social Influence
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