exam1_2_7_8_9 - 1 Chapter Managing in Turbulent Times...

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1 Chapter Managing in Turbulent Times True/False Questions 1. As a leader, Anne Mulcahy, CEO of Xerox Corporation was faced with strong Japanese competitors, a weakening US economy, and charges from the Securities and Exchange Commission. Answer: True 2. Level: 2 Page: 5 Type: F Organizational structures are becoming flatter, in today's companies, with teams of frontline workers playing new roles as decision-makers. Answer: True Level: 2 Page: 6 Type: F 3. At the heart of the new management approach is a tight top-down control and management by impersonal measurements and analysis. Answer: False Level: 2 Page: 6 Type: F 4. Good managers know that the only way they can accomplish anything at all is to do the tasks themselves in the organization and not rely on others. Answer: False Level: 3 Page: 7 Type: F 5. Getting things done through people and other resources and providing leadership and direction are what managers do. Answer: True Level: 2 Page: 8 Type: F 6. Management often is considered universal because it uses organizational resources to accomplish goals and attain high performance in all types of profit and not-for-profit organizations Answer: True Level: 1 Page: 8 Type: F 7. The attainment of organizational goals through planning, organizing, leading and controlling reflects the essence of the management process. Answer: True Level: 1 Page: 8 Type: F Controlling defines where the organization wants to be in the future and how to get there. Chapter One * Managing in Turbulent Times Test Bank * Page 1 8. Answer: False 9. Level: 1 Page: 8 Type: F Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them. Answer: False Level: 2 Page: 8 Type: F 10. The use of influence to motivate employees to achieve the organization's goals refers to leading. Answer: True Level: 1 Page: 9 Type: F 11. In todays corporate America, to be an exceptional leader, one must be a well-known top manager. Answer: False Level: 2 Page: 9 Type: F 12. Organizing means creating a shared culture and values. Answer: False Level: 2 Page: 9 Type: F 13. Controlling involves monitoring employees activities and taking corrective action as necessary. Answer: True Level: 1 Page: 10 Type: F 14. New trends towards empowerment and trust of employees have led many companies to place less emphasis on top-down control. Answer: True Level: 2 Page: 10 Type: F 15. In a large company, given the focus on loss of retention, the ideal control mechanism is for the CEO to supervise all the managers personally. Answer: False Level: 2 Page: 10 Type: F 16. To be goal directed means to achieve some outcome, such as making a profit. Answer: True Level: 1 Page: 11 Type: F 17. A social entity that is goal directed and deliberately structured is called an organization. Answer: True Level: 1 Page: 11 Type: F 18. Deliberately structured, in the definition of an organization, means being made up of two or more people and
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designed to achieve some outcomes. Chapter One * Managing in Turbulent Times
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This note was uploaded on 02/15/2012 for the course BUS 3110 taught by Professor Jennifer during the Spring '11 term at Utah Valley University.

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exam1_2_7_8_9 - 1 Chapter Managing in Turbulent Times...

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