EXAM%201%20STUDY%20GUIDE-1 - Know the tools for improving...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Exam 1 Study Guide Communication Studies 5 The following is a guide to help you in studying for your midterm exam. It is intended only as a guide – all material covered before the exam in readings, discussions, activities, and lectures could appear on the exam. You will need to bring a green scantron and a number 2 pencil for this exam. The exam will cover information from the following chapters: Chapter 1: Define communication Understand parts of definition Understand the models of communication Different ways communication affects our lives (3) Chapter 2: Understand the evolution of the communication discipline Understand the different research methods of studying communication and be able to recognize examples Know the principles that link all communication research Chapter 3: Perception definition Understand the perception process and be able to recognize examples Be able to identify influences on perception
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Know the tools for improving perception Chapter 4: Know the features of language Communication rules (regulative/constitutive), ways we use language Symbolic abilities of language Chapter 5: Nonverbal communication definition Principles of NV communication Types of NV communication (10) Guidelines for effective NV communication Chapter 6: Listening definition Understand the process of listening Obstacles to effective listening (situational & internal) Types of ineffective listening Chapter 7: Communication climate definition Levels of confirmation Be able to distinguish and identify 6 types of communication that promote supportive/defensive climates Conflict definition and types Know the 4 steps to managing conflict Chapter 8: Culture definition Know how culture and communication are linked Understand how to adopt communication to diverse cultures...
View Full Document

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern