B&S10StudentVersion

B&S10StudentVersion - Chapter 10 Human Resource...

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Chapter 10 Human Resource Management
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Human Resources Management (HRM; P. 340) Definition formal systems for the management of people within an organization Human capital knowledge, skills, and abilities of employees that have economic value “executives have come to appreciate that their employees can be their organization’s most valuable resources” (p. 341) Job analysis (p. 346) precursor for all HRM programs job description – document that describes the essential tasks, duties, and responsibilities involved in performing a job job specification – document that describes the skills, knowledge, abilities, and other characteristics needed to perform a job
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Recruitment (P. 346) Internal recruiting applicants are well known to company applicants are knowledgeable about job vacancies generally cheaper and faster good for morale External recruiting may not be enough internal applicants, especially for entry-level and top management positions external hires may be source of new ideas and innovation strengthen own company at the expense of competitors Factors that attract applicants tangible intangible
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Selection (P. 348) Definition choosing from among qualified applicants to hire into an organization selection methods should be both reliable and valid Reliability (p. 352) degree to which a selection method is free from random error all things being equal, the higher the reliability, the better the selection method test-retest reliability - relationship between scores on the test at one time and scores on the same test at another time evaluation not dependent upon when selection method is used inter-interviewer reliability - relationship between evaluations provided by Rater 1 on a sample of applicants and the evaluations provided by Rater 2 on the same sample evaluation not dependent upon who conducts the interview
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Selection (cont.) Validity (p. 352) extent to which a selection method reveals an applicant’s ability to perform a job criterion-related validity - establish the validity of a selection method by showing a significant (α = .05) correlation between scores produced by the selection method and criterion scores that represent job performance
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This note was uploaded on 02/16/2012 for the course BUSINESS 300 taught by Professor Daniels during the Spring '10 term at Rutgers.

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B&S10StudentVersion - Chapter 10 Human Resource...

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