MSCI311 Goals & Effectiveness

MSCI311 Goals & Effectiveness - Goals Effectiveness...

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22/01/2012 1 Goals & Effectiveness Notes, Chapters 2 & 5 MSCI 311 Organizational Design and Technology Winter 2012 Geovania Pimenta
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22/01/2012 2 Unit Objective Types of goals and their function The process of goal setting Challenges of goal setting Goals
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22/01/2012 3 Introduction • Recall definition of organizations as ‘a group of people working together towards a common goal’ – Recall problems with the definition too vague as a concept in a organization, different people have different goals (agree, disagree, do not matter) and behave according to their particular goals • Definition of Goal: “A desirable end state”
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22/01/2012 4 b) Functions of goals – Guideline for action & decisions • Provide direction • Act as a constraint • Reduce uncertainty – Source of legitimacy • Internal • External E.g. Vision 2015 – Sets standard for evaluating performance – Source of employee motivation E.g. logging industry – Guide for organizational design E.g. McDonald’s vs. Harvey’s
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22/01/2012 5 Top Management External Environment: Uncertainty Internal Environment Strategic Direction: Official goals Operative goals Outcomes: -Reduction of uncertainty -Creation of Legitimacy -Organizational design - Performance evaluation - Employee Motivation
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22/01/2012 6 c) Goal setting in organizations – Organizational goal sum of individual goals – “Organization” is an abstraction; not a single actor
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22/01/2012 7 • Classical theory: hierarchy of organizational goals – Rational view of organizations – Problems Managerial Elite Clear & Discrete Ends Rational & Logical Means Workers
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22/01/2012 8 Carnegie Model: organizational goal setting as a political process Coalitions (group of people with similar interests) Bargaining (negotiation) Side payments (bribe or what each one of the groups can
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This note was uploaded on 02/18/2012 for the course MSCI 31 taught by Professor M during the Winter '12 term at Waterloo.

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MSCI311 Goals & Effectiveness - Goals Effectiveness...

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