Assignment - Week 6 - Microsoft - Qlogitek

Assignment - Week 6 - Microsoft - Qlogitek - Supply Chain...

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Supply Chain Integrator Relies on Microsoft Platform to Facilitate $20 Billion in Business QLogitek wanted to improve the agility and transparency of its IT infrastructure, which hosts $20 billion in business-to-business (B2B) transactions every year. To achieve this, the company deployed a mission-critical solution that includes Microsoft BizTalk Server Enterprise 2010. QLogitek now shares data more quickly with customers in real time— and has the flexibility to expand its offerings into the cloud. It also expects to add customers 75 percent faster. Business Needs Each year, QLogitek, a provider of supply chain integration solutions, processes more than 3.7 billion e-commerce transactions that involve more than 30,000 companies globally, in industries including retail, telecommunications, consumer packaged goods, and food and beverage. The transactions equate to approximately U.S.$20 billion in business. Any downtime is unacceptable. “If our systems went down, our customers could potentially lose millions of dollars,” explains John Magalhaes, Executive Vice President of Technology Solutions at QLogitek. “They would not be able to take orders, manage distribution centers, or track products.” Delivering our mission-critical offerings on the Microsoft platform gives us the agility to make our applications available to small companies or large enterprises around the globe. Since 1999, the Microsoft Gold Certified Partner had supported its customers with a hosted infrastructure that included Microsoft BizTalk Server 2000 and custom applications. Although the solution provided excellent stability and reliability, it lacked flexibility and transparency. Any infrastructure changes—including the addition of capabilities or customers—required significant effort. Employees lacked comprehensive visual tools to map data flows, and they had to maintain information about trading partners in multiple applications. In addition, configuring systems to securely exchange documents—using electronic data interchange (EDI) standards and non-EDI formats—was a challenge that involved outdated code. Moreover, customers could not access real-time transactional data. Instead, they had to rely on reports generated on an
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Assignment - Week 6 - Microsoft - Qlogitek - Supply Chain...

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