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Unformatted text preview: terminate the session. Answer : For me, the dialog is not always clear, asks redundant information and terminates the session with a cryptic code. I also think that the script is faily easy to use other than the transaction code. I would change the dialog to the following: User: I want to order a product. System: OK, please enter your username/password User: My username/password is System: Thank you; we have all of your shipping, billing and payment information on file. System: Please continue with your order User: I want the blue color and rubber feet but not the foot brake. System: OK, anything else? User: I want it shipped priority with the special discount you offer. System: OK User: Okay, thats all. System: We are sorry but your transaction violate transaction code 312 (item not available at this time), please select another color or item....
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- Winter '12