Non-Verbal Language and Communication Paper MBA 525

Non-Verbal Language and Communication Paper MBA 525 -...

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Non-verbal 1 Running head: NON-VERBAL Non-verbal Language and Communication in the Workforce Nanine Barnes MBA 525 Saint Leo University Saint Leo, Florida
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Non-verbal 2 In all aspects of life, people rely on communication to deliver and comprehend messages. People not only need verbal communication to understand the message, but non-verbal communication as well. At times, a message is not completely delivered or understood until the non-verbal aspect of it is presented. In professional and personal life, being able to interpret non-verbal cues is imperative to understand the message that is being conveyed. In the educational world, numerous classes are taught to both educators and students to better understand non-verbal communication. Some non-verbal language that is seen every day are gestures and touch, body language and posture, facial expressions and eye contact, and objects and artifacts. While this is not an exhaustive list, one or a combination of these methods can be seen in everyday life to communicate non- verbal messages. Gestures and touch are a non-verbal language used to communicate many things. Some common gestures one may see is someone winking, someone waving hello or good bye, nodding in agreement or shaking your head in disagreement. Other gestures that are commonly seen are giving the peace sign and or college football team’s mascots as a hand gesture. Inappropriate gestures that can be seen on a regular basis are the middle finger or gang signs. In the business environment, a thumbs up gesture and an OK gesture are commonly seen. Using your hand to mimic an extremely talkative individual demonstrates a way to mock someone with speaking. Another form on non-verbal communication is the how you touch other people. In times of happiness, one might “high five” another or pat them on the shoulder. In times of despair, one might console someone with a hug or allowing them to place their head upon your shoulder. When meeting new people at the time of introduction a handshake is common. Handshakes are
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This note was uploaded on 02/19/2012 for the course PROFESSION 525 taught by Professor Siler during the Summer '11 term at St. Leo.

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Non-Verbal Language and Communication Paper MBA 525 -...

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