S22_BPM_Methodology_lean_bob

S22_BPM_Methodology_lean_bob - Process Improvement...

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Process Improvement Methodologies Six Sigma and Lean
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What is a methodology? What would a process redesign/improvement methodology look like?
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Harmon, page 354
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How is this methodology used? How is it similar to the systems development life-cycle (SDLC) methodology used to develop information systems? Where would IS development fit Improvement
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2 5 Lean The Toyota Production System and the  Elimination of Waste  
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Toyota Production System Systematized by Taiichi Ohno and  Shigeo Shingo Developed from 1935 to the present Responsible for Toyota’s rise to the top of  the Automotive world Base system has two parts Just-in-time (JIT) Autonomation – automation with a human  touch The term “Lean” coined by MIT team in  1991, led by Jim Womack, co-author of  Lean Thinking .
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4 P Model of the Toyota Way Problem Solving People & Partners Process (Eliminate Waste) Philosophy (Long Term Thinking) •Continual Learning through Kaizen •Go see bias •Make decisions slowly, implement rapidly •Grow leaders who live the Way •Create Flow •Use pull systems •Level the workload •Standardize tasks •Stop to fix problems. Get quality right the first time •Visual Controls •Use only reliable, thoroughly tested technology
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Base Decisions on a Long Term  Philosophy Always take the long term view, even at the  expense of short term financial goals. Do the right thing for the company, its  employees, the customers, and society as  a whole. Use self reliance and responsibility to  decide your fate.
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Add Value to the Organization by  Developing Your People and Partners Grow leaders who continually understand  the work, live the philosophy, and teach it  to others Develop exceptional people and teams who  follow your company’s philosophy Respect your extended network of partners  and suppliers by challenging them and  helping them improve
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The Right Process Will Produce the  Right Results Eliminate Waste Use  “pull” systems  to avoid overproduction “The more inventory a company has, the less likely  they will have what they need.” -Ohno Build a culture of stopping to fix problems, to get  quality right the first time Standardized tasks are the foundation for continuous  improvement and employee empowerment Use only  reliable, thoroughly tested technology that  serves your people and processes
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Lean Process Overview A Manufacturing Definition: A philosophy that shortens the lead time between the customer order and the shipment by eliminating waste . Goals:
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This note was uploaded on 02/20/2012 for the course MIST 5750 taught by Professor Bostrom during the Spring '09 term at University of Georgia Athens.

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S22_BPM_Methodology_lean_bob - Process Improvement...

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