What Makes a Process Slow

What Makes a Process Slow - WhatMakesaProcessSlow?

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What Makes a Process Slow? Monday August 7, 2006    Every organization believes there is additional speed that can be squeezed from its core processes. Are all  processes then inherently slower than they should be? If so, what slows a process down?  There are many reasons in which a process will perform slower than it could. Here are some of the key reasons I  have observed over a number of years that will put the brakes on a process:  Handoffs   Handoffs between departments in an organization have a significant impact on process performance. Primarily,  handoffs impact processes in three ways:  •   Each handoff adds ramp-up and ramp-down time to the overall cycle time of the process. The upstream person  performing the process must invest time and energy into getting the work item prepared for the hand-off. This is no  different than preparing an e-mail to transmit a document. The downstream performer must spend time  understanding an output they receive (which they did not create) before they can add value to it.  •   Handoffs can introduce error into the process due to translation problems from one performer to the next.  Important information regarding the process may be lost or misinterpreted. 
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This note was uploaded on 02/20/2012 for the course MIST 5750 taught by Professor Bostrom during the Spring '09 term at University of Georgia Athens.

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What Makes a Process Slow - WhatMakesaProcessSlow?

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