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IBUS 301 SEPTEMBER 20.2011

IBUS 301 SEPTEMBER 20.2011 - THE IMPACT OF CULTURE ON...

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THE IMPACT OF CULTURE ON BUSINESS Alessandro Perri september 20 2011
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BACK TO ETHOCENTRISM Alessandro Perri 2 ARE THESE PRACTICES UNIVERSAL ? ARE THEY EQUALLY WELL RECEIVED AROUND THE WORLD? DO THEY MEAN THE SAME THING TO ALL PEOPLE? MBO – Management by Objectives TQM – Total Quality Management JIT – Just in Time CFT - Customer First Team Lean Six Sigma Project Management Pay for Performance
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Is culture stable or does it change rapidly Alessandro Perri 3 Convergence of tastes Convergence of education Convergence of technology Convergence of product standards Globalized markets BUT
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Are organizations equal across borders? Alessandro Perri 4 Capabilities Hierarchy Authority Information Empowerment Motivation Accountability Reward systems
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The future of management The Jack Welch of the future cannot be me. I spent my entire career in the United States. The next head of General Electric will be somebody who spent time in Bombay, in Hong Kong, in Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future .” Jack Welch, the former CEO of GE, in a speech to GE employees
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