100ch5

100ch5 - Chapter 5 Nonverbal Communication Nonverbal Communication I Nonverbal Communication includes all behaviors attributes and objects of

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Chapter 5 Nonverbal Communication
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2 Nonverbal Communication I. Nonverbal Communication: includes all behaviors, attributes, and objects of humans – other than words – that communicate messages and have shared social meaning A. Types of Nonverbal Communication 1. Physical appearance 2. Body movement 3. Gestures 4. Facial expressions 5. Eye movement 6. Touching behavior 7. Voice 8. Use of objects, time, and space
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3 Appreciating Nonverbal Communication I. Appreciating Nonverbal Communication A. 65% of our communication is nonverbal, while 35% is in our verbal/language cues B. Nonverbal communication is essential to competent communication and building mutual understanding C. Several interesting research studies cited
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4 Functions of Nonverbal Communication III. Functions of Nonverbal Communication A. Substituting for and Repeating Words 1. Emblem: a nonverbal cue that substitutes for a word B. Complementing and Accenting Words 1. Illustrator : a nonverbal cue that complements and accents the verbal message
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This note was uploaded on 04/07/2008 for the course COM 100 taught by Professor Nakayama during the Spring '08 term at ASU.

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100ch5 - Chapter 5 Nonverbal Communication Nonverbal Communication I Nonverbal Communication includes all behaviors attributes and objects of

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