chapter 2 - -sometimes lack capacity to upgrade technology...

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Chapter 2: Technology Changes in HRM Human Resource Information System -aquire, store, manipulate, analyze, retrieve, and distribute information related to an organization’s HR. Electronic HR -digitalized HR into using computer network and internet -has potential to change all traditional HRM functions -danger: employees info could be stolen Labor Force: Internal: -organization’s workers -drawn from external labor market External: -individuals seeking employment -numbers and kinds of people in the external labor market determine kinds of HR Impact: -HR spend most their time on retirement planning and restraining older workers and motivating workers. -Organizations will struggle with ways to control high costs of healthcare. -Managers will supervise employees much older than themselves. -Organizations will need to find ways to attract youth labor force. Skill Deficiencies in Workforce : -employers looking for:
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-math skills -verbal skills -interpersonal skills -computer skills -gap between skills needed and skills available has decreased companies ability to compete
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Unformatted text preview: -sometimes lack capacity to upgrade technology. High Performance Work Systems:-Best possible fit between their social system and technical system Knowledge Workers:-employees whose contributions to the organization are specialized:-knowledge of customers, process, or profession-needed for: health services, social services, management, etc. Empowerment:-giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service. Employee Engagement Full involvement: in one’s work and commitment to one’s job and company Teamwork:-select new team members-scheduling work-coordinating work and customers and other units of the organization Company strategy-six issues-Figure 2.4 Total Quality Management-company-wide effors to improve work -provides guidelines for all activities including HRM. -meet customers-training in quality-errors are prevented...
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chapter 2 - -sometimes lack capacity to upgrade technology...

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