5518 assign typing final

5518 assign typing final - To what extent can theories of...

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To what extent can theories of motivation help managers manage employees in a modern knowledge-based organization? Justify your answer. BU5518 Introduction Most organizations today are based on knowledge rather than machine capital, and in this 21 st century, competitive advantage is no longer ‘who sells what’ but rather ‘who knows what’ (information), and this information comes from highly skilled knowledge workers. Redman and Wilkinson (2006) describes a knowledge worker as “someone whose work is primarily intellectual in nature and which involves extensive and regular use of established bodies of formal, codified knowledge”. They went further to say that knowledge workers are the occupational elite, who contribute a lot to the progess of their employers. Examples would be a marketing manager, a doctor, a lawyer, an academic, a strategy consultant, an IT consultant among others. However, there still remains an element of debate and discussion over which occupations constitute knowledge work (Redman and Wilkinson, 2006). A knowledge based organization is simply an organization where people create knowledge; develop new ideas, information and products. The rationale behind managing and motivating knowledge workers is usually for retention and long-term commitment purposes due to their highly skilled status because when they leave they take their knowledge and relationships with them. As a result it is paramount that knowledge workers must be motivated and managed effectively. This is because, as Redman and Wilkinson (2006) put it, they are a different class of workers who need to be managed in a different way. Ramlall (2004) identifies that due to the highly competitive job market of today, employers are facing retention challenges. This essay seeks to justify the extent to which the theories of motivation can assist in managing modern knowledge workers. To aid this essay, the term ‘motivation’ must first be defined and the various theories of motivation will be explained. This essay will also explore application of theories of motivation within a modern knowledge based organization. Definition of Motivation During the course of this essay, one sociology student and two law students were asked what they think would motivate them in their jobs, the former thought it was by encouragement and
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regular feedback while the latter strongly believed that they would be motivated only by pay. The idea here is that people get motivated in different ways. Champagne and McAfee (1989) suggests that people do get motivated, but not necessarily towards organizational goals. Greenberg (2002) stresses that though motivation might seem a straightforward concept, it is actually very complex. This is because people are motivated by different things at once, which could conflict. He also adds that an employee could be highly motivated and still performs below par
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This note was uploaded on 02/22/2012 for the course AG 3306 taught by Professor Staff during the Fall '11 term at Texas State.

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5518 assign typing final - To what extent can theories of...

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