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Chapter 10 - Chapter 10 Organizational Behavior I The...

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Chapter 10: Organizational Behavior I. The importance of motivation a. People are willing to work, and work hard, if they feel that their work makes a difference and is appreciated b. Intrinsic reward : b.i. He personal satisfaction you feel when you perform well and complete goals c. Extrinsic rewards : c.i. Something given to you by someone else as recognition for good work d. Frederick Taylor: the Father of Scientific management d.i. Thought that the way to improve productivity was to scientifically study the most efficient ways to do things, determine the one “bet way” to perform each task, and then teach people those methods d.ii. Scientific management : studying workers to find the most efficient ways of doing things and then teaching people those techniques d.iii. Time-motion studies studie of which tasks must be performed to complete a job t and the time needed to do each task e. Principle of motion economy : e.i. Theory develop by Frank and Lillian gilbreth that every job an be broken down into a series of elementary motions f. Motivation f.i. : the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal II. Hawthorne a. Hawthorn effect: the tendency for people to behave differentlyw hen they know they are being studies b. Hawthrone went ot study effects of lighing on production, but producoitn went up regardless of lights going up or down because they did beer just because they knew they were being watche III. Maslow’s Hierarchy of Needs a. Theory of motivaoitn based on unmet human needs from basic physiological needs to safety, social, and esteem needs to elf-actualizatoin needs b. Overall: people are motivated to satisfy unment needsneeds that have been satisfied no longer provide motivation b.i. Physiological needs b.i.1. basic survival needs like food, water, sheler b.ii. sawfety needs b.ii.1. need to feel secure at work ad at home b.iii. social needs b.iii.1. need o feel love,d accepted, and part of the gropu b.iv. esteem needs b.iv.1. need fo rrecognitoina dn acknolwedgemnet from others, as well as self-respeoect and a sense of status or importance
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b.v. self-actualizaiton needs b.v.1. need to develop to one’s full potential b.vi.
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