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Unformatted text preview: 1/25/12 IT Project Management: The Failure of Virtual Case File and the FBI 1/3 pminit.blogspot.com/2009/11/failure-of-virtual-case-file-and-fbi.html Sunday, November 8, 2009 The Failure of Virtual Case File and the FBI Background The FBI first sought to embrac e tec hnology in the 1980s during the onset of c omputer availability and hoped to have a paperless offic e where agents c ould quic kly pull up c ase files, information, and photographs at the c omfort of their desks without having to sift and sort through numerous paper files. The infrastruc ture in that time was limited to text based searc h engines and there were no provisions for photo storage or the ability to sc an written reports. As a result, the FBI found its agents dec ided not to rely on the existing tec hnology and were reverting bac k to paper. After the attac ks on September 11, 2001, the FBI was plac ed under sc rutiny for being ineffec tive and ineffic ient in its operations due to the time it would take to share information with other law enforc ement agenc ies, loc ate reports, and transmit them from one loc ation to another (usually done via fax or by mailed CDs). To c ombat this, the FBI developed a plan known as Trilogy, whic h aimed for three primary goals: A new c omputer network, personal c omputers for most agents, and an online c riminal database that would be titled Virtual Case File (VCF). An external c ontrac tor by the name of Sc ienc e Applic ations International Corp. (SAIC) was c ontrac ted in June 2001 to begin the projec t with an estimated sc hedule of three years for c ompletion and a first year budget of $14 million. The projec t c ontinued until early 2005 (7 months over sc hedule), at whic h time...
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