failures5 - Analysing Systems Failures (1) Main Principles:...

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Analysing Systems Failures (1) Main Principles: systems thinking
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A systems approach Finkelstein in the CAPSA analysis: “A system is an organised whole comprised of a set of interrelated components. CAPSA is a system whose components are other systems. These systems include software and computing hardware - but are not restricted to it.” i.e. management and human activities are also part of a system.
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Using systems ideas to analyse reasons for failure Situations of failure occur in situations where internal complexity and influences from an external environment are strong. Most organisational situations are like this. Raises the question: what is needed for an effective and adaptable organisational system?
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Seeing situations in terms of complex interactions between different parts. Change in one part of the situation can have unpredicted (and unpredictable?) knock-on effects elsewhere. May involve comparing a messy, real-world
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failures5 - Analysing Systems Failures (1) Main Principles:...

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