MKTG Mini test 1-8

MKTG Mini test 1-8 - MKTG043101-F10R: Mini test 1

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1 Marks: 1 Choose one answer. a. Essay tests b. All of these things. c. Attendance d. Participation e. Multiple choice tests 2 Marks: 1 Choose one answer. a. e-mail b. Instant messaging c. Mental telepathy d. Telephone e. All of these are "official" ways to contact the instructor about a class-related issue. 3 Marks: 1 Choose one answer. a. A factor of two b. leaps and bounds c. 5-10% d. As much as 75% e. 10-20% 4 Marks: 1 Mini test 1 Review of attempt 8 Finish review Started on Friday, September 17, 2010, 01:40 PM Completed on Friday, September 17, 2010, 01:49 PM Time taken 8 mins 50 secs Grade 7 out of a maximum of 10 ( 70 %) The grade for this class is based on: Marks for this submission: 1/1. If you need to communicate with the instructor about the class, the only "official" mode of communication is? Marks for this submission: 1/1. According to your textbook, the value of customer satisfaction can be demonstrated by a study that showed reducing customer attrition by just 5-10% could increase annual profits by ___? Marks for this submission: 1/1.
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This note was uploaded on 02/23/2012 for the course MKTG 431 taught by Professor Brucerobertson during the Fall '07 term at S.F. State.

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MKTG Mini test 1-8 - MKTG043101-F10R: Mini test 1

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