19581 - COMMUNICATION SKILLS IN MEDICINE ABDELAZIZ ELAMIN...

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Unformatted text preview: COMMUNICATION SKILLS IN MEDICINE ABDELAZIZ ELAMIN, MD, PhD, FRCPCH Professor of Child Health Sultan Qaboos University Muscat, Oman Communication Is the act by which information is Is the act by which information is shared between humans. Such shared between humans. Such encounters may cover: encounters may cover: Desires Desires Needs Needs Perceptions Perceptions Knowledge Knowledge Affective states. Affective states. Communication/2 Communication is the process by which we relate and interact with other people. It is a mutual process between 2 sides (Dialogue) not a one sided monologue. It includes listening & understanding with passion & respect as well as expressing views & ideas and passing information to others in a clear manner. Communication/3 Communication/3 Communication is natural process Communication is natural process which may be intentional or which may be intentional or unintentional. unintentional. It may involve conventional or non- It may involve conventional or non- conventional signals. conventional signals. It may take linguistic or non-linguistic It may take linguistic or non-linguistic forms. forms. It may occur through spoken or other It may occur through spoken or other modes. modes. COMMUNICATION THEORY Communication is a learned skill or a series of learned skills which is based on 3 pillars: Accuracy Efficiency Supportiveness all combine to contribute to effectiveness of communication COMMUNICATION THEORY/2 Experience is a poor teacher: it needs observation with well intentioned, constructive, detailed and descriptive feedback plus rehearsal to effect change....
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This note was uploaded on 02/23/2012 for the course PHARM 290 taught by Professor Staff during the Fall '10 term at Rutgers.

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19581 - COMMUNICATION SKILLS IN MEDICINE ABDELAZIZ ELAMIN...

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