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8 21 11 Leadership Doesn

8 21 11 Leadership Doesn - By ADAM BRYANT Published...

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Leadership Doesn’t Rest on Your Title By ADAM BRYANT Published: August 20, 2011 Sign In to E-Mail   Print   Reprints   This interview with  Terri Ludwig ,  president and chief executive  of  Enterprise Community   Partners , a nonprofit housing finance organization, was conducted and condensed by  Adam  Bryant .   Earl Wilson/The New York Times Terri Ludwig, president and C.E.O. of Enterprise Community Partners, a nonprofit housing finance organization, once worked on Wall Street. She says it's important for all workers to know they “can influence change and outcomes.” Corner Office Every Sunday, Adam Bryant talks with top executives about the challenges of leading and managing. In his new book,  " The Corner Office " (Times Books), he analyzes the broader lessons that emerge from his interviews with more than 70  leaders.  Excerpt » More ‘Corner Office’ Columns » Subscribe to Corner Office via RSS » Q.  Do you remember the first time you were somebody’s boss?  
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A.  The first time I had what I would call a real job managing people was at Credit Suisse  First Boston.  I was running the sales operation for the global foreign currency business.     Q.   How old were you?      A.  About 29. There were about six people reporting to me.     Q.   Was that an easy transition for you?   A.  I definitely learned a fair amount of lessons. On Wall Street, and it’s probably the same in  other industries, just because you’re the biggest producer you often get put in the  management role.  But just because you’re a great producer doesn’t mean that you’re  necessarily a great manager.  So I had to really learn how to manage people.  And it was a  little challenging because I walked into a situation where I had some underperforming team  members. That was the first time I had to fire people.  There were people who were  significantly older than me.  And there were a lot of gender issues, too.  Q.  What were some things you did to work through that?   A.  One thing that built my credibility with them was that I didn’t stop producing. So you’re  kind of leading by example, and sharing what’s worked, and asking others what’s worked for  them. I’m also pretty straightforward, and I think they appreciated that.  Here’s the goal,  here’s the accountability, so how can we achieve this together?     Q.   What about earlier in your life? Were you in leadership roles?
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