9 24 11 Early Access as a Fast Track to Learning

9 24 11 Early Access as a Fast Track to Learning -...

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Early Access as a Fast Track to Learning By ADAM BRYANT Published: September 24, 2011 Early Access as a Fast Track to Learning By ADAM BRYANT This interview with  David Barger , president and chief executive of  JetBlue , was conducted and condensed by  Adam  Bryant Q.  Do you remember the first time you were somebody’s boss?   A.  It was back in the ’80s, and I was at New York Air. I was manager of stations and then director of stations. I can  remember it like it was yesterday, because all of a sudden you have an awful lot of direct reports and pretty dynamic  change. It was a shock to my system, because you didn’t have years to really build the tools in your tool kit. At the  same time, there was tremendous access to the leaders of the company, so you had great visibility. I think I’ve learned  over time to try to expose as many potential leaders to situations as early as possible, because it really helps to build  your experience for when you do move into that chair.  Q.  What were some other important leadership lessons? Any particular mentors?   A.  For me, it wasn’t so much about being mentored by an individual, because I was moving so fast through the  organization. But again, just having the exposure and access was so important. As a young manager, to have access  literally to the top of the organization was very memorable for me, because it helped set the framework at the highest  levels about the behaviors that were needed and the goals that were being created.  Q.  What else?  
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A.  You have to be able to simplify things that are complex. At the end of the day, if the 13,000 people on the front lines 
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This note was uploaded on 02/22/2012 for the course CSR 309 taught by Professor Staff during the Fall '08 term at Purdue University-West Lafayette.

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9 24 11 Early Access as a Fast Track to Learning -...

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