Business Process Assessment Template

Business Process Assessment Template - Business Process...

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b Business Process Assessment Business Process Assessment <Client Name> (Date) <Revision>
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Table of Contents Document Change Log ................................................................................................. 3 Introduction ................................................................................................................... 4 General Comments and Observations ....................................................................... 4 Process Assessment Scope and Approach ............................................................... 4 CRM Process Assessment Team ............................................................................. 5 Definition of Process Attributes .............................................................................. 6 Summary of Process Attributes ............................................................................... 6 Process Enhancement Opportunities ..................................................................... 7 <Area 1 Name> ...................................................................................................................... 8 <Area 2 Name> ...................................................................................................................... 8 <Area 3 Name> ...................................................................................................................... 8 <Area 1 Name> ...................................................................................................................... 8 <Area 2 Name> ...................................................................................................................... 8 <Area 3 Name> ...................................................................................................................... 8 Conclusion and Recommendations ............................................................................ 8 Process Details ............................................................................................................. 9 Matrix of Key Process Attributes ........................................................................... 10 d728eb5123bbb20eec85bb66e0547ebe04c16eaf.doc Page 2 of 11
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Business Process Assessment Template - Business Process...

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