ceo - Capitalizing on Complexity Insights from the Global...

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Unformatted text preview: Capitalizing on Complexity Insights from the Global Chief Executive Officer Study This study is based on face-to-face conversations with more than 1,500 chief executive officers worldwide. Samuel J. Palmisano Chairman, President and Chief Executive Officer IBM Corporation Letter from the Chairman 3 A note to fellow CEO s In the frst chapter oF this report on dealing with complexity, the CEO oF an industrial products company calls the economic environment oF 2009 a wake-up call. I agree. Id only add that it was just the latest in a series oF alerts that sounded during the frst decade oF this new century. In a very short time, weve become aware oF global climate change; oF the geopolitical issues surrounding energy and water supplies; oF the vulnerabilities oF supply chains For Food, medicine and even talent; and oF sobering threats to global security. The common denominator? The realities and challenges oF global integration. We occupy a world that is connected on multiple dimensions, and at a deep level a global system oF systems. That means, among other things, that it is subject to systems-level Failures, which require systems-level thinking about the eFFectiveness oF its physical and digital inFrastructures. It is this unprecedented level oF interconnection and interdependency that underpins the most important fndings contained in this report. Inside this revealing view into the agendas oF global business and public sector leaders, three widely shared perspectives stand in relieF. 1) The worlds private and public sector leaders believe that a rapid escalation oF complexity is the biggest challenge conFronting them. They expect it to continue indeed, to accelerate in the coming years. 2) They are equally clear that their enterprises today are not equipped to cope eFFectively with this complexity in the global environment. 3) inally, they identiFy creativity as the single most important leadership competency For enterprises seeking a path through this complexity. 4 Capitalizing on Complexity What we heard through the course of these in-depth discussions (my own interview took place on December 2, 2009) is that events, threats and opportunities arent just coming at us faster or with less predictability; they are converging and inFuencing each other to create entirely unique situations. These rsts-of-their-kind developments require unprecedented degrees of creativity which has become a more important leadership quality than attributes like management discipline, rigor or operational acumen. As always, our biennial examination of the priorities of CEOs around the world provides terric insight into both the world as they see it, and ultimately, what sets the highest-performing enterprises apart. or me personally, I nd one fact especially fascinating. Over the course of more than 1,500 face-to-face interviews with CEOs and other leaders, not a single question contained the term Smarter Planet and yet the...
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ceo - Capitalizing on Complexity Insights from the Global...

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