Unformatted text preview: vings: Root Cause impact, Simulation charts, quantifiable
Recommended for those who need a Peer-Industry Benchmark For more information call: 805.614.0123 Ext. 65. Copyright © 183 2005 BenchmarkPortal, Inc. This report is for internal Aspect use only. Distribution of this Report outside of Aspect is strictly forbidden. Health-Plan/Health-Care Industry Benchmark Report 7. College of Call Center Excellence
The College of Call Center Excellence provides training courses that result in certification
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These industry reports contain hundreds of call center benchmarks and best practices for
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Pacific (Australia, China, India, Japan, New Zealand, Malaysia, The Philippines, Taiwan). Copyright © 185 2005 BenchmarkPortal, Inc. This report is for internal Aspect use only. Distribution of this Report outside of Aspect is strictly forbidden. Health-Plan/Health-Care Industry Benchmark Report 9. Best Practice Reports
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This note was uploaded on 02/22/2012 for the course CSR 309 taught by Professor Staff during the Fall '08 term at Purdue.
- Fall '08