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Unformatted text preview: Managing through a crisis You mentioned all the things you learned in the downturn. Any other broad take-aways? Answered by Maigread Eichten , FRS I reflected a lot on this when it came around this time, and I've talked a lot about this with fellow C.E.O.'s. So the first thing you learn is that it's going to end. The sky is not falling. The sense of panic that starts to overtake people is overplayed. So you chart a course, and you plot out kind of a worst-case, middle-case, best-case plan. You're probably going to have to do some cost-cutting, and get that plan laid out, and then stay on strategy. This is your reality, and that's how it is. The sky isn't falling, and you have to show calm confidence every day. Your employees are watching your behavior. This answer originally appeared in The C.E.O. Must Decide Who Swims What are the most important leadership lessons you've learned? Answered by John T. Chambers , Cisco Systems People think of us as a product of our successes. I'd actually argue that we're a product of the challenges we faced in life. And how we handled those challenges probably had more to do with what we accomplish in life. I learned a lesson from Jack Welch. It was in 1998, and at that time we were one of the most valuable companies in the learned a lesson from Jack Welch....
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This note was uploaded on 02/22/2012 for the course CSR 309 taught by Professor Staff during the Fall '08 term at Purdue University-West Lafayette.
- Fall '08