Enterprise Information Systems_1

Enterprise Information Systems_1 - Enterprise Information...

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Enterprise Information Systems Profs. Mike Zack, Bruce Russell, and Richard Kesner, MISM 2301
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What’s a “process”? Profs. Mike Zack, Bruce Russell, and Richard Kesner, MISM 2301 Was goal met? Input Process Output Goal
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Profs. Mike Zack, Bruce Russell, and Richard Kesner, MISM 2301 What’s a “process”? What were WGD’s two main processes? A linked or coordinated sequence of activities and events that lead to some outcome.
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Sample Business Process ( C) 1998-2008 Sparx Systems Pty Ltd.
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A Business Process Map Sale Contract/Down Payment Confirm Equipment Site Survey Schedule Install Set up customer file Site Install Customer signoff sheet Billing Handoff Monitoring in Ups Report If BAP Build Hardware Install Software Back Office Configs Final Customer Config Data Seeding Order Equipment Yes No On Site Data Seed Network Data Seed Data Center Seeding Tech Sales Ops Computer Non-Standard Config Sr Tech Manager
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Mapping Business Function Software Graphic Source: Biz/ED HR Systems BPR and ERP Systems MIS/Financial Systems SFA Systems CRM Systems DM Systems Trials/Version Control Systems
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Profs. Mike Zack, Bruce Russell, and Richard Kesner, MISM 2301 WGD: what transactions? Order Filling Process Sales: record the sale Product Supply: record the order, fills and ships Update inventory Update order status Billing: create invoices and record payments update A/R Replenishment Process Purchasing: record purchases and receipts Update A/P Product Supply: record receipts Update inventory
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Profs. Mike Zack,
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This note was uploaded on 02/25/2012 for the course MISM 1201 taught by Professor M during the Spring '12 term at Northeastern.

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Enterprise Information Systems_1 - Enterprise Information...

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