BI - Decision Support Systems_1

BI - Decision Support Systems_1 - Decision Support Systems...

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Decision Support Systems Prof. Mike Zack adapted for MISM 3403
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de·ci·sion ( dĭ-sĭzh ' n ə ) n. 1.The passing of judgment on an issue under consideration 2.The act of reaching a conclusion or making up one's mind Prof. Mike Zack adapted for MISM 3403
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Was goal met? Input Process Output Goal Decision What do we need to do to move us closer to achieving our goals? Prof. Mike Zack adapted for MISM 3403
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Decision Support Decision Information Decision Support System Prof. Mike Zack adapted for MISM 3403
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Types of Business Decisions Strategic - Affect the long-term direction of the business Unstructured Tactical - Medium-term decisions about implementation of strategy Either structured or unstructured Operational – Daily or administrative in nature Generally structured © 2009 Luth Computer Specialists, Inc.
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Decisions by Organizational Level *Slide Material © Richard Bowett
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Decision Making Process Specify desired situation (goal/hypothesis) Observe current situation (feedback) Describe gap between current and desired situation (control) Identify alternative actions to close gap Determine expected result/payoff of each alternative With some probability of success Chose best alternative Highest expected payoff Repeat as needed Prof. Mike Zack adapted for MISM 3403
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Prof. Mike Zack adapted for MISM Decisions vary in structure Structured Unstructured DM process can be specified and codified Tend to be repetitive DM process can’t be easily specified or codified Often novel or ad hoc Which do you think is easier to computerize? (Think software)
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Prof. Mike Zack adapted for MISM 3403 Decisions vary in structure Structured Unstructured Algorithms Formula Procedure Can be turned into software Can compute the optimal solution E.g., ROI spreadsheet Heuristics
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This note was uploaded on 02/25/2012 for the course MISM 1201 taught by Professor M during the Spring '12 term at Northeastern.

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BI - Decision Support Systems_1 - Decision Support Systems...

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