ethics in the workplace

ethics in the workplace - "WHAT WOULD YOU DO? . ETHICS...

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“WHAT WOULD YOU DO? … ETHICS IN THE WORKPLACE” source: http://abcnews.go.com/WhatWouldYouDo/witnessed-discrimination-deaf-job- applicants/story?id=12822039#.Tz2oY8VAa3F Ethical communication in organizations requires effective critical thinking skills, recognizing the importance of diverse perspectives, respect for the well being of self and others, taking responsibility for individual, team, and organizational actions; and reflecting on the choices organization members make. We have all been challenged with an ethical dilemma. We go through numerous steps of intrapersonal communication in order to find a solution to our predicament. The National Communication Association (NCA) states: "ethical communication enhances human worth and dignity by fostering truthfulness, fairness, responsibility, personal integrity, and respect for self and other." Thus, ethical communication takes into account caring and responsibility for oneself and others. The episode selected is from ABC’s Nightline show, What Would You Do and it highlights discrimination in the workplace of those with a handicap. (Background on the show: it is a hidden camera that places unsuspecting public in ethical quandaries). This clip specifically shows a deaf student attempting to hand in an application at a coffee shop. We see from the clip that initially no one says anything to the manager when he flatly states he will not hire the student because she was deaf. Continuing in the clip we see numerous people who work in Human Resources peak with the manager after the student leaves. In a completely unethical manner they give him advice on how to handle a situation like this again, “take the application just do NOT call her.” Personally I was shocked to see all those who worked in HR or recruitment give the managers the same advice, which the advice was along with the manager’s actions, were illegal. This resonated with me because I would not want a Human Resource rep that had a worldview as those highlighted in the clip. It also makes me a little weary to enter the workplace, in case I was ever in a situation to where my health was not perfect. Nearing the end of the clip a man is shown standing up to the manager stating “you would not hire her because she wasn’t capable of doing the job but because she was deaf.” This man brings up a poignant idea, just because the student has a hearing disability does not mean she isn't full capable to make a living for herself, let alone wash dishes at a coffee shop. Unfortunately this man was one of the only people filmed to say something directly to the manager while the student was still in the coffee shop. Ethically I find this completely disheartening, however it’s fully realistic. Also this makes me feel more inclined to research any company I will apply to in the
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This note was uploaded on 02/27/2012 for the course COM 339 taught by Professor Shulman during the Spring '11 term at Miami University.

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ethics in the workplace - "WHAT WOULD YOU DO? . ETHICS...

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