Practice Quiz 2

Practice Quiz 2 - Practice Quiz 2 Please Sign the...

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Practice Quiz 2 Please Sign the University’s Honor Pledge Below: I pledge on my honor that I have not given or received any unauthorized assistance on this Exam 1. _____________ means giving employees the authority and responsibility to respond quickly to customer requests. A. Intrapreneuring B. Delineating C. Restructuring D. Empowerment
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2. . Aaron Nance is a freshman in college who has not yet decided on his major. He is thinking about majoring in operations management and is concerned about job opportunities in this field. Which of the following statements about jobs for operations management majors is most accurate? If he majors in operations management, Aaron will: A. have limited job opportunities because operations management positions are only available in the slowly growing manufacturing sector. B. acquire skills and knowledge that are valuable to firms in both the manufacturing and service sectors. C. have plenty of job offers, but they will mainly be in low wage positions in the service sector. D. find plenty of employment opportunities in the government and education, but not very many in the private sector. 3. __________ is the creation of goods and services using land, labor, capital, entrepreneurship, and knowledge. A. Resource recombination B. Supply chain management C. Production D. Purchasing 4. Dividing the required work among a group of employees is called a: A. departmentalization. B. delegation of responsibility. C. division of labor. D. separation of control.
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5. General and divisional managers, plant managers, and deans and department heads at colleges all are positions that usually are classified as: A. middle management. B. top management. C. nominal management. D. supervisory management. 6. Excite Enterprises, the owner of several amusement parks, uses an accounting firm to handle the payroll and tax functions for the firm. Using the services of another firm in this manner is an example of: A. outsourcing. B. functional reassignment. C. core competencies. D. benchmarking. 7. Which of the following is a clear performance standard? A. Bring about a significant improvement in the morale of all workers. B. Make secretaries more efficient. C. Completely eliminate all customer complaints within the next month. D. Decrease the number of products rejected due to manufacturing defects by 10% in the next 6 months. 8. __________ is the art of getting things done using organizational resources. A. Justification B. Preparation C. Socialization D. Management
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9. A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n): A. just-in-time process. B. lean manufacturing system.
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This note was uploaded on 02/26/2012 for the course BMGT 110 taught by Professor Nelson during the Spring '08 term at Maryland.

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Practice Quiz 2 - Practice Quiz 2 Please Sign the...

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