001 Fall 11 CPT 1 & 2 MGT 9700 (Intro, Strategy & LP)

001 Fall 11 CPT 1 & 2 MGT 9700 (Intro, Strategy & LP)

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Baruch College MGT 9700 Zicklin School of Business Fall- 2011 Department of Management MW, 7:30 pm- 8 :45 pm OPERATIONS AND QUALITY MANAGEMENT Homework Assignment : Ch 1, Ch 2, & App. A 1. (One Point) A reason for studying operations and supply management (OSM) is which of the following? A.OSM is essential for understanding organizational behavior B. Most business graduates do OSM work regardless of their job title C. The concepts and tools of OSM are used in managing other business functions D. OSM is a required course in all business degree programs E. OSM is the most rigorous business discipline 2. (One Point) Operations and supply management does not involve which of the following? A. Using operations research/management science decision-making tools B. Industrial engineering issues C. Line management responsibilities D. Improving operating systems E. Portfolio management 3. (One Point) In the transformation process of a hospital, a patient is considered a primary input. A primary transformation function of the same system is which of the following? A. Healthy individuals B. Health care C. Well-prepared food D. Storage and redistribution E. Allocation of beds 4. (One Point) Which of the following is not a general category for categorizing transformation processes? A. Exchange, as in retailing B. Physical, as in manufacturing C. Insulational, as in inventory D. Location, as in transportation E. Storage, as in warehousing 5. (One Point) One of the characteristics that distinguish a manufactured product from a service product is which of the following? A. Customers are always directly involved in creating the output
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This note was uploaded on 02/28/2012 for the course MGT 9650 taught by Professor Brooks during the Fall '11 term at CUNY Queens.

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001 Fall 11 CPT 1 & 2 MGT 9700 (Intro, Strategy & LP)

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