CHAPTER 2 REVIEW

CHAPTER 2 REVIEW - CHAPTER 2 REVIEW 1. Paying attention to...

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CHAPTER 2 REVIEW 1. Paying attention to which individuals do and do not get to speak in an organization means paying attention to which of the following concepts? a) scripts b) voice c) dialogue d) emphatic conversation 2. According to the text, which of the following concepts suggests that clarity is not always a top priority for organizations? a) bureaucracy b) strategic ambiguity c) strategic control d) innuendo 3. Communication that respects the validity of each person's experience and perceptions is called: a) symbolic interaction b) discussion c) validation theory d) dialogue as empathic conversation 4. Giddens's theory of structuration influenced which of the following communication theories? a) transactional process b) balancing creativity and constraint c) strategic control d) dialogic 5. When individuals within an organization do things right and do the right things, they are said to be acting: a) as communicators b) phatically c) with humility d) ethically 6. Which approach to understanding organizational communication emphasizes
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CHAPTER 2 REVIEW - CHAPTER 2 REVIEW 1. Paying attention to...

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