Final - Cheat Sheet

Final - Cheat Sheet - Chapter 1 Conceptual skills the...

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Chapter 1 Conceptual skil s - the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment Control ing - monitoring progress toward goal achievement and taking corrective action when needed Disseminator role - the informational role manager play when they share information with others in their departments or companies Disseminator role – the informational role managers play when they share information with others in their department or companies. Disturbance handler role – the decisional role managers play when they respond to server problems that demand immediate action. Effectiveness - accomplishing tasks that help fulfil organizational objectives Efficiency - getting work done with a minimum of effort, expense, or waste Entrepreneur role – the decisional role managers play when they adapt themselves, their subordinates, and their units to change. Figurehead Role - the interpersonal role managers play when they perform ceremonial duties First Line Managers - managers who train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services Human skil s - the ability to work wel with others Leader role – the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives Leading - inspiring and motiviting workers to work hard to achieve organizational goals Liaison role - the interpersonal role managers play when they deal with people outside their units Management - getting work done through others Middle Managers - managers responsible for setting objectives consistent with top management's goals for planning and implementing subunit strategies for achieving those objectives Monitor role - the informational role managers play when they scan their environment for information Motivation to manage - an assessment of how enthusiastic employees are about managing the work of others Negotiator role – the decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises Organizing - deciding where decisions wil be made, who wil do what jobs and tasks, and who wil work for whom Planning - determining organizational goals and a means for achieving them Resource al ocator - the decisional role managers play when they decide who gets what resources and in what amounts Spokesperson role – the informational role managers play when they share information with people outside their departments or companies. Team Leaders - managers responsible for facilitating team activities toward accomplishing a goal Technical skil s - the specialized procedures, techniques, and knowledge required to get the job done Top Managers - executives responsible for the overal direction of the organization Chapter 2 Bureaucracy - the exercise of control on the basis of knowledge, expertise, or experience
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This note was uploaded on 02/28/2012 for the course MGT 3303 taught by Professor Bell during the Fall '08 term at Texas State.

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Final - Cheat Sheet - Chapter 1 Conceptual skills the...

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