ITIL-2011-Foundation-(PC0-001).pdf - PEOPLECERT PC0-001...

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PC0-001PEOPLECERTITIL 2011 Foundation
Answer:DQUESTION:119The remediation plan should be evaluated at what point in the change lifecycle?A
QUESTION:120Which of the followingstatements MOST correctly identifies the scope of designcoordination activities?D
QUESTION:121What is the PRIMARY process for strategic communication with the serviceprovider's customers?D

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Term
Fall
Professor
N/A
Tags
Information technology management, Service system

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