Chaper6_385_pdf

Chaper6_385_pdf - Chapter 6: Connecting through Social...

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Chapter 6: Connecting through Social Relationships & Communication Networks What we will cover: 1) Key aspects of work relationships 2) Framing and reframing relationships 3) Understanding communication networks
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Relationships Name some organizational relationships What are some examples of organizational “scripts” Tell us about some of the relationships you have experienced in the workforce. Were they formal? Informal? Close? Distant?
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Relationships
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Trends in Relationships
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Post-Traditional Communication Traditional roles gone Emotional labor up Informal interactions Promotion = normal Thus, often synthetic personalization
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Relational Interaction • What IS this situation? • What are its goals ? • 1. task/instrumental • 2. identity/ to be seen as . . . • 3. relationship/ what do we have? Where is it going?
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Relational Dialectics Connection-Autonomy Openness-Closedness Novelty-Predictability Equality-Inequality Instrumentality-Affection Impartiality-Favoritism
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This note was uploaded on 02/29/2012 for the course COMM 385 taught by Professor Keough during the Fall '08 term at USC.

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Chaper6_385_pdf - Chapter 6: Connecting through Social...

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