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Chapter3_385_PDF

Chapter3_385_PDF - Chapter 3 Rationality and Decision...

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Chapter 3: Rationality and Decision Making What we will cover: 1) Rationality in theory and practice 2) Various understandings of decision making 3) The role of emotion in organizational life
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Rationality When you think of a “rational” leader, what types if characteristics do they hold? What characteristics would a irrational leader hold? The word “rational” is treated as a “god term.” Recognize it as a social construction
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Limits of Rationality There are other ways of “knowing” that we are becoming aware of Hunches, intuition, rituals of decision-making = alternatives Emotion has a place as well
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Enthymeme
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Assumptions Do we really want clinical fairness? Can you have a gut feeling about someone? Is technical expertise the only criterion for hiring? Palanca = relational decision-making What is desirable about impersonality?
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