CST 110 CH 15 & 16 Group Communication & Leadership

CST 110 CH 15 & 16 Group Communication &...

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Unformatted text preview: CST 110 Group Communication & Leadership ! ! ! Exerting Influence on others to bring about changes and beliefs and actions of others. Reaching a goal-result of leadership Related traits (ability, socialbility, motivation etc…) Leadership ! ! ! ! ! Information Rewards Expectations Acceptance Status Reasons People Want to be Leaders ! ! ! ! ! ! ! Good working environment (seating arrangements) Optimum number of members Cohesiveness Commitments to task Group Rules (procedural, task and relational) Consensus Preparation Characteristics of Effective Work Groups ! ! ! ! ! ! Initiator-contributor: provides information to group. Information seeker: probes for information from group. Opinion seeker: probes for opinions from group. Analyzers: probes content and reasoning involved in discussions. Expediters: Keep the group on track. Recorders: take careful notes and provide them to members (minutes). Task Roles ! ! ! ! Supporters: provides positive verbal and nonverbal reinforcement. Tension Relievers: sixth sense for when tension gets too much (joke). Harmonizer: Bring and keep the group together (maintain harmony). Gate-Keeper: help keep communication channels open and help keep balance in discussion. Maintenance Roles ! ! ! ! Aggressor: seek to enhance own status by criticizing others. Joker: clowning, generally disrupting by making a joke of EVERYTHING. Withdrawers: refuse to be a part of the group. Monopolizers: need to talk ALL THE TIME to prove their worth/smarts. Negative Roles ...
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This note was uploaded on 02/29/2012 for the course CST 100 taught by Professor Smith during the Fall '09 term at Northern Virginia Community College.

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CST 110 CH 15 & 16 Group Communication &...

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