Chapter 2

Chapter 2 - Collaboration Information Systems Using MIS 4e...

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Unformatted text preview: Collaboration Information Systems Using MIS 4e Chapter 2 This Could Happen to You: “I Got the Email, but I Couldn’t Download the Attachment” 2-2 Felix misses meetings and doesn’t know what was decided at last meeting. Making assumptions about what customers want without any data. Wasting time covering old ground. Cell phone call interrupts meeting. Do you continue with a missing group member, who has problems with email? Boss comes to meeting. Do you tell her about group’s problems? Scenario Video Chapter Preview We begin by defining and describing collaboration . Given that definition, we’ll look at the five components of a collaboration system and consider the procedure and people components in particular. Then, we’ll examine how three different types of collaboration system can be used to facilitate communication, manage team work product, and control team workflow. We’ll consider collaboration in the business context and examine how information systems improve collaboration for problem solving, project management, and decision making. As you read this chapter, keep in mind that collaboration is one of the four critical skills that Robert Reich identified for twenty-first- century workers. The ability to use collaboration systems is a key part of modern collaboration skills. Distributed collaborative teams are becoming increasingly common. Collaboration skills will help project teams become more productive, do better work, and waste less time. 2-3 1. What is collaboration ― What are the three critical collaboration drivers 1. How can collaboration systems improve team communication ― Distinguish between synchronous and asynchronous communication 1. How can collaboration systems manage content ― What are the three choices for sharing content 1. How can collaboration systems control workflow ― What are the various workflow options Lecture Objectives 2-4 5. Understand the four collaboration procedures a company should follow 6. How do companies use collaboration systems for decision making ― Distinguish between operational, managerial and strategic decision-making 5. How do companies use collaboration systems for problem solving Lecture Objectives cont. 2-5 Q1: What is collaboration? Q2: What are the components of a collaboration information system? Q3: How can you use collaboration systems to improve team communication? Q4 How can you use collaboration systems to manage content? Q5: How can you use Microsoft SharePoint for team projects? Q6: How do businesses use collaboration systems? Q7: 2021? Study Questions 2-6 Collaboration occurs when two or more people work together to achieve a common goal, result, or work product Communicating, sharing information, sharing knowledge, combining skills, sharing time Cooperation is not collaboration Q1: What Is Collaboration?...
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This note was uploaded on 02/29/2012 for the course CNIT 235 taught by Professor Juliemariga during the Spring '12 term at Purdue.

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Chapter 2 - Collaboration Information Systems Using MIS 4e...

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